User Experience Diary
Date of Transaction: 28/05/2022
(click field below to change the date/time of transaction)
Select Facility
(Sea Port or Terminal?)
Select Facility
Sea Port
Terminal
Select Sea Port From List
Burutu Port
Calabar Port
Lagos Port Complex
Onne Port
Port-Harcourt Ports
Tin-Can Island Port
Warri Port
Select Terminal From List
Abigail Joseph FPSO, Nigeria
Abo Terminal
Agbami Terminal
Akassa Terminal
Anyala Madu Terminal
Apko Terminal
Bonga Terminal
Bonny Terminal
Brass Terminal
Brawal Terminal
Degema Terminal
Ebok Terminal
Egina Terminal
Erha Terminal
Escravos Oil Terminal
Forcados Terminal
Ikorodu Lighter Terminal
IMA Terminal
Kirikiri Lighter Terminal 1
Kirikiri Lighter Terminal 2
Koko Town Terminal
Odudu Terminal
Pennington Terminal
PTOL Terminal
Qua Iboe Terminal
Sapele Terminal
Tiko Terminal
Ugo Ocha Terminal
Usan Terminal
Yoho Terminal
Select Stage of Transaction
(Pre-shipping, Shipping, Custom Brokers, Forwarding, Pre-arrival of Ship or Container Localization and Return)
Select Stage
Select Specific Transaction
Select Transaction
Do You Have Any Issue With Your Transaction?
Select Yes/No
Yes
No
Which of The Agency/Operator is Involved?
Select Agency/Operator From List
Apapa Bulk Terminal Limited
APM Terminals Nigeria
Atlas Cove - NPA NNPC
BUA Ports Terminal Operator
Bulk Oil Petroleum Ltd
Council for the Regulation of Freight Forwarding in Nigeria
ENL Consortium Ltd
Five Star Logistics Ltd
Greenview Development Nigeria
Guild of Marine Surveyors, Nigeria
Integrated Logistics Services (INTELS Nigeria LTD)
JOSEPDAM Terminal Operator
Julius Berger Services Nigeria Ltd
National Drug Law Enforcement Agency of Nigeria
Nigeria Agricultural Quarantine Service
Nigeria Customs Service
Nigeria Immigration Service
Nigerian Association of Road and Transport Owners
Nigerian Insurers Association (NIA)
Nigerian Maritime Administration and Safety Agency
Nigerian Ports Authority
Nigerian Shippers' Council
Port Health Services
Ports & Terminal Operators Nig. Ltd. Port Harcourt
Ports and Cargo
Ports and Terminal Multiservices Ltd
RTEAN Maritime
SIFAX Group
Single Bouy Mooring - NPA / NNPC (@ LCP – Midstream)
Standards Organization of Nigeria (SON)
STEVEDORING Companies
Tin Can Island Container Ternimal
West Africa Container Terminal Nigeria Limited
Describe Your Experience
Select Your Shipping Line
Select From List
ADNOC Logistics & Services
AET UK Limited
Albaharia Shipping Company
Anglo American Shipping Pte. Ltd.
Anglo-Eastern Ship Management Ltd
Antares Shipping
Anthony Veder Group N.V.
Ardmore Shipping Limited
AT Port S.R.L.
Avance Gas Holding Ltd.
Bati Innovative Logistics
Bati Innovative Logistics
Bati Innovative Logistics
Ben Line Agencies Ltd.
Berge Bulk
Berhard Schulte Shipmanagement (HK) Ltd. Partnership
BHP
BP International Limited
Bunker Holding A/S
BW LPG
BW Maritime
Cargill, Incorporated
Chartering and Shipping Services SA
Cheniere Marketing International LLP
Claus-Peter Offen Containerschiffreederei (GmbH & Co.) KG
Clipper Bulk A/S
CMA CGM
Columbia Shipmanagement Ltd
Concordia Maritime AB
COSCO SHIPPING Lines Co., Ltd
Costamare Shipping Company S.A.
D/S Norden
DA-Desk
Danish Shipowners Association
Deep Blue Ship Agency S.A.S
Diamond S Shipping Inc
Eagle Bulk Shipping Inc.
Enesel Limited
Epic Ship Management Pte. Ltd.
Euronav
Evergas
Fednav Limited
Flex Ltd.
Frontline Ltd.
G2 Ocean AS
Gearbulk Pool Ltd
Glencore International AG
Global LNG
Golar LNG
Golden Ocean Group Limited
Grieg Star
Gulf Agency Company Ltd
Hafnia Tankers
Hapag-Lloyd AG
Hoegh Autoliners Management A/S
Hoegh LNG AS
Hull Blyth Group
Hydro Aluminium as
Hyundai Merchant Marine Co., Ltd.
Inchcape Shipping Services
Independent Ship Agents S.A.
International Seaways, Inc.
Intership Navigation Co. Ltd.
Intertanko
J. Lauritzen
J.P. Morgan Asset Management UK Ltd.
Jebsens Maritime Inc.
K Line Roro Bulk Ship Mgmt Co
Kawasaki Kisen Kaisha Ltd
Klaveness AS
Knutsen OAS Shipping AS
Kongsberg Gruppen ASA
Kristian Gerhard Jebsen Skipsrederi AS
LETH SUEZ TRANSIT LTD. AS.
Liberian Registry
Maersk Line
Maersk Tankers
Mammoet Holding BV
Maritima Heinlein S.A.
Masterbulk Pte Ltd.
Mercuria Energy Group Ltd.
MF Shipping Group
Minerva
Minerva
MINMARINE Shipmanagement GmbH & Co. KG
MISC Berhad
Mitsui O.S.K. Lines, Ltd.
MOL Nordic Tankers
Monjasa A/S
MPC Container Ships ASA
MSC Mediterranean Shipping Company S.A.
MUR Shipping Holdings BV
NABSA (Agencia Maritima Nabsa S.A.)
Naviera Ultranav Ltd
Neptune Lines Shipping
Nippon Yusen Kabushiki Kaisha (NYK Line)
Noatum Maritime
Norsk Hydro ASA
Norstar Ship Management
Norvic Shipping International Ltd.
Norwegian Shipowners Association
Oceanic Marine Management Limited
Odfjell Management AS
Offen Group (Claus-Peter Offen Containerschiffreederei)
OMA Group West Africa
Orient Overseas Container Line
OSM Maritime Group
Pacific Basin Shipping HK Ltd
Pacific Carriers Limited
Panama Maritime Authority
Republic of the Marshall Islands Maritime Administrator
Ridgebury Management LLC
Rio Tinto Shipping (Asia) PTE Ltd.
Rocktree Logistics PTE LTD
Royal Dutch Shell
RWE Supply & Trading
S5 Agency World Ltd
Saga Group Limited
Scorpio Tankers Inc.
Seaspan Corporation
Seatrans AS
SERVICE MANAGEMENT S.A.
Shell International Trading and Shipping Company Limited (STASCO)
Ship Finance International Limited
Sole Shipping SO Adviser Limited
Solvang ASA
South32 Marketing Pte Ltd
STARK SHIPPING
Stena Bulk
Stena Sonangol Suezmax Pool LLC
Sucden Armateurs
SwiftBulk LLC
Swire Pacific Limited
Synergy Marine (Europe) A/S
Taylor Maritime (HK) Limited
Teekay Corporation
The Britannia Steam Ship Insurance Association Limited
The China Navigation Co. Pte. Ltd. (Swire)
The CSL Group Inc./Le Groupe CSL Inc.
The National Shipping Company of Saudi Arabia (BAHRI)
The Standard Club UK Ltd.
Thome Singapore Holdings PTE. LTD.
TORM plc
Unifeeder A/S
Union Maritime
United Kingdom Mutual Steamship Assurance Association (Thomas Miller)
Utkilen
V Ships
Viterra
Vroon B.V.
Wallem Services Limited
Wallenius Marine AB
Wallenius Wilhelmsen ASA
Waterfront Maritime Services DMCC
WBL Logistic Solutions (Pytsa Group SA)
Western Bulk Management AS
Wilhelmsen Ship Management
Wilhelmsen Ships Services AS
World Fuel Services
Yara International
Yusuf Bin Ahmed Kanoo Company Limited
Zeaborn Ship Management GmbH & Cie. KG
Zim Integrated Shipping Services Ltd.
Name of Individual Providing Feedback
Telephone No.
Email Address
Were Standard Operating Procedures Complied With?
Select To Rate
Fully Complied
Partially Complied
Not At All
switch to web version?